1. What is the minimum age for spectators?

Singapore GP Pte Ltd reserves the sole and absolute discretion to refuse to admit to the Circuit Park (or sell tickets for use by) any person below the age of four (4) years. All Spectators require a seat and children sitting on laps is strictly not allowed. SGP strongly advises that children under seven (7) should not attend the FORMULA 1™ Singapore Grand Prix for safety and operational reasons.  Children below the age of seven (7) will only be admitted if the parent/guardian signs a letter of undertaking to indemnify SGPPL from any liability arising from their decision to bring children under 7. This letter can be obtained from our website, or our ticketing assistance counters at the Circuit Park.  Any person under 18 years of age must be accompanied and supervised at all times by his or her parent or guardian. Download the Indemnity Form for Children under 7.

2. Why can’t I bring my child under 7?

By the nature of the motor sport there are numerous factors that make the admission of children under 7 undesirable. For example, the vehicles used in the Race can generate noise of up to 130 decibels (db). Exposure to any noise greater than 120 db can cause permanent hearing damage to young children.

3. Are there discounted rates for students and children?

Single-day concessions are available for youths (aged seven to 15) and seniors (aged 60 and above). The youth and senior concession offers an approximately ten percent discount, with the tickets priced at S$34 for Friday, S$52 for Saturday and S$98 for Sunday. Youths and seniors will have to present proof of age upon entering the circuit.

Each person can buy up to eight tickets (a combination of full price and concession tickets) per transaction. This is to ensure that the race is available to as wide an audience as possible.

Please note that any person under 18 years of age must be accompanied and supervised at all times by his or her parent or guardian.

4. Will there be any youth/senior concession for the three-day pass?

No there will not be any youth/senior concession for the three-day pass. This is because the three-day passes are already discounted by at least 20% compared with buying separate day passes.

5. Will I be able to see the race clearly, without any obstruction, with my walkabout tickets?

Spectators in the walkabout areas can in some cases get closer to the cars than the spectators in grandstand seats, as walkabout spectators are standing about 3 or 4 metres away from the edge of the track.

Whilst the barriers lining the circuit are over 4 metres in height, the concrete and triple guardrail that makes up the lower portion of the barrier are only a metre tall. The rest of the protection consists of a steel wire mesh fence that you can see through clearly.

To ensure that spectators get a great view of the race, there will be a number of bleachers located along some of the prime trackside viewing locations around the walkabout areas.

6. Are there any plans for single-day passes for grandstand tickets?

There are currently no plans to release single-day grandstand tickets. This may be reviewed upon tickets still being available in the weeks before the race.

7. What do I have to present as proof of age?

You can present any form of photo identification to the security staff at the gates upon entering the circuit.

8. My child is currently 6 years old and will be 7 years old on Race Day. Is the youth concession valid?

Yes, the youth concession is valid. Children below the age of seven (7) will only be admitted if the parent/guardian signs a letter of undertaking to indemnify SGPPL from any liability arising from their decision to bring children under 7. This letter can be obtained from our website, or our ticketing assistance counters at the Circuit Park. 

9. What if my child is 16 years old by Race Day?

The youth concession still applies, as long as your child is 15 years old at the time of purchase.

10. I am currently 59 years old but I will be 60 years old on Race Day. Does the senior concession apply?

Yes, the senior concession applies.

11. I would like to purchase the tickets for my whole family, consisting of two adults, two children, and my grandparents. Does the concession rate still apply?

Yes, the concession still applies as long as it is up to 8 tickets per transaction.

12. What is there is heavy rain during event days? Will I get a refund?

In the event of inclement weather on any or all of the days of the Race, the Event Organizer shall have the sole and absolute discretion to delay or postpone the Race for that day, and if necessary, to cancel or abandon the Race. The Race may resume on the same day after such delay or postponement. Refunds will not be offered for cancellations that are for reasons beyond the Promoter’s control.

13. Are the Grandstands Covered?

All Grandstands are non-weatherproof and open to the elements. Patrons are advised to bring suitable clothing for protection from the weather. Singapore GP Ponchos (that are bundled with earplugs) are available for sale at the merchandising booths for only SGD$2. Profits on the sale will be donated to charity

14. Do you provide earplugs or on sales on sites? Can I bring my own ear plugs?

Singapore GP earplugs are bundled together with Singapore GP ponchos, and are available for sale at the gates for only SGD$2. You may also bring your own.

15. Are we allowed to exit and re-enter the Circuit Park numerous times?

Upon exit, the Ticket Holder’s hand will be stamped/tagged.  The stamp/tag must be shown together with a valid Ticket clipped for that day to regain entry. Tickets on the same day are strictly non-transferable.

16. Is smoking allowed in the premises?

Smoking is ONLY allowed at the designated smoking areas.

17. Is photo taking allowed inside or during the race?

Only photos intended for personal (amateur) use may be shot within the Circuit Park. Images (including sound and video) cannot be used for professional, commercial or personal gain without the explicit consent of FOM and / or FOA. The Promoter reserves the right to remove any photographic or video equipment at any time.

18. Is there any dress code?

The dress code is smart casual.  Patrons are advised to wear comfortable footwear.

19. What sort of collectables are available for purchase?

A series of collectables /merchandise will be displayed online at www.singaporegp.sg once they are made available. Purchases can be made at the merchandising booths within the circuit park. Major credit cards (including Amex), cash and NETS are acceptable for this purpose.

20. I’m not based in Singapore, besides the website, where can I purchase FORMULA 1™ ticket?

You can purchase the tickets via the ticket hotline +65 6738 6738.  Alternatively, please click here for a list of our Authorised Sales Channels.

21. Is there any insurance coverage in case of accidents?

3rd party liability coverage applies in the case of accidents. The coverage amount is dependant on the level of injury.

22. Is this a 24hr telephone booking system?

Telephone booking is available on:
Monday to Friday, 10am to 8pm*
Saturday, Sunday & Public Holiday 12pm to 6pm*
* Singapore Time
If you wish to book your tickets outside these times, please log on to our website www.singaporegp.sg.

General Ticketing

23. I am an F1 fanatic. Are there seasonal tickets for the next 4 years?

We apologise that annual seasonal tickets are currently not available.

24. Are there discounts for bulk purchase?

No.

25. What is the breakdown of the tickets?

All Ticket prices are inclusive of Goods and Services Tax.

26. Do I pay a fee for making changes to my tickets?

We apologise that the downgrade of tickets or seats is strictly NOT allowed. You may upgrade to a higher price, however this is subject to availability at the time of request.

27. I saw a lower fare on other website.

Singapore GP Pte Ltd and its appointed ticketing agents (for the full listing of authorised sales channels please refer to www.singaporegp.sg) do not offer additional discounts. If you see lower prices, these tickets may be counterfeit or unauthorised.  Any tickets obtained from unauthorised sources shall be void.

28. Are the tickets transferable?

Three-day tickets are transferable on the different race days. Three different people may use the three-day tickets on the three separate days, provided it is a known commercial transaction. However tickets are non-transferable on the day of presentation. Upon exit, the Ticket Holder’s hand must be stamped/tagged and the stamp/tag must be shown together with a valid Ticket clipped for that day to regain entry. The Ticket Holder must display his Ticket at all times. No person will be admitted to the Circuit Park without a Ticket. SGPPL reserves the right not to admit a person who does not display the Ticket and may require that person to immediately leave the relevant facility.

29. How do I check on my booking status?

You may call the hotline +65 6738 6738
Monday to Friday, 10am to 8pm*
Saturday, Sunday & Public Holiday 12pm to 6pm*
* Singapore Time
OR email to tickets@singaporegp.sg.

30. What if I lose my tickets?

Please immediately contact our Customer Service Officers at +65  6738 6738 and provide the following information:

• e-confirmation number
  
• Name and IC number
  
• Number of tickets purchased
  
• Date and venue of purchase
  
• Mode of payment

Please note that there is an administrative fee of $20 for each lost Grandstand ticket.

Please note that there is strictly NO ticket replacement for General Walkabout Tickets.

31. I do not see any confirmation e-mail, what should I do?

Please immediately contact Customer Service Officers at +65. 6738 6738.

32. Where can I get a copy of the Authorisation Form so that my friend can collect the tickets on my behalf?

Please click here for a copy of the Authorisation Form.

Pickup & Delivery of Tickets

33. When is the latest that I will receive my tickets?

If you selected courier as your delivery option these tickets will be dispatched to the address you provided at the time of booking.  The delivery exercise will commence from July to September 2008.

For self-pickup, tickets will be available at the pickup location you previously selected from June though to September 2008.

34. What if I did not receive my tickets by then?

You may contact Customer Services at:
Hotline: +65. 6738 6738
Monday to Friday, 10am to 8pm*
Saturday, Sunday & PH 12pm to 6pm*
Email: tickets@singaporegp.sg
* Singapore Time

35. How much do I have to pay for Courier?

Tickets will be couriered to the address you provided at the point of booking.  Courier of tickets will commence from July through September 2008.  If you are not around when the courier delivers the tickets, a Delivery Advice will be left informing you about the attempt and a note to contact the vendor for re-delivery or direct the item to the nearest Post Office of their choice for self-collection.

36. For Self Pick up, where and when do I collect my ticket?

Tickets will be available at 12 collection centres from June through September 2008.  The choice of pickup location is the one you have chosen at the time of purchase.  Please refer to your e-confirmation letter of the pickup location you have previously picked.

37. I am currently overseas and will only be back closer to the event day. Can I collect it only at the event itself?

All tickets not collected by 1st week of September 2008 will be made available at the Circuit Park.  Pickup Point at Circuit Park will be announced later.

38. I am an overseas patron and require a courier (worldwide). Is this possible?

Tickets will be couriered to the addressed you previously provided.  Courier of tickets will commence from July 2008.

Seat Allocation

39. May I choose seats from the seating plans within a grandstand? If not, why?

You may choose your preferred grandstand but not individual seats within that grandstand. The computerised ticketing system allocates seats on a best available basis at the time of purchase. This means, that when you buy the tickets, you will get the best seats available at that point of time.  If the selected seats are not confirmed they will be released back into the system for sale.

40. I am unhappy with my seat allocation, can I change after I have paid?

No.

41. Where can I view my seat allocation from the seating plan?

Please click here to view the seat plan.

Event Information / Circuit Park, F1 Village, Support Races

42. Time of the race and what time should I reach there?

43. Will there be Mega screens to watch all the action?

Mega Screens will be placed at strategic areas throughout the circuit park.

44. What is a Circuit Park ?

The Circuit Park is the area inside the perimeter fence, accessed only by ticket holders. This is where the race, grandstands and all activities are situated.

45. What is the F1 village?

The F1 village is a dedicated area within the circuit park where many of the fun-filled activities will take place. A wide selection of FORMULA 1™ team merchandise will also be available.

46. What can I do in the Circuit Park / F1 Village?

There will be entertainment activities, bar and food outlets as well as music.  Expect a fun day out!

47. What is a Support Race?

These are other races that take place throughout the day as a prelude to the FORMULA 1™ race itself. There are three support races at the 2008 FORMULA 1™ SingTel Singapore Grand Prix. They are the Aston Martin Asia Cup, Formula BMW Pacific and the Porsche Carrera Cup Asia.

48. How many Racing Teams are there in the FORMULA 1™ Race?

There are 10 teams participating in the FORMULA 1™ race this year. Please check the FORMULA 1™ website www.formula1.com for more information.

49. Can I bring my own food & drinks into the Circuit Park?

No, food and drinks may not be brought into the Circuit Park (Clause 8.2).

50. What sort of F&B will be available?

There will be a selection of F&B outlets covering everything from popular local delights to international selections. Halal and vegetarian options are also available.

51. Will there be a meet the team session with the Drivers?

This is available for Paddock Club tickets holders, although individual teams may organise separate events where this will be possible.

Admission / Transportation / Car Parking

52. Exact locations of entry gates.

Please refer to the Singapore GP website for each entry gate location.

53. Where can I park my car that is nearest to my grandstand?

Singapore GP strongly advise everyone to take public transport to avoid traffic delays, road closures and very restricted parking. If you do decide to drive, please allow extra time for the inevitable delays.

54. What time will the race finish? Will there be public transport after that?

The FORMULA 1™ race will finish at approximately 21:45hrs on Sunday.  There will be public transport available until at least 01.00hours the following morning

55. Where is the nearest MRT station to the circuit park?

Depending on the location of your selected grandstand, the closest MRT stations are : City Hall, Raffles Place and Clarke Quay for all Patrons OUTSIDE the Northern Loop. For Northern Loop ticket holders Shuttle buses are provided between the Gate 1 and the Kallang and Lavender MRT stations. More Information can be found on our website

56. Will there be a free shuttle bus to the venue?

A transport plan is currently being worked on by all parties.  Information will be provided on the Singapore GP website and in the media.

Security

57. Due to tight security and safety concerns, the following items are prohibited:

Alcohol, animals (except service animals e.g. seeing eye dogs & police dogs), any item that could be used as a weapon, bicycles, scooters, skateboards and roller-blades/skates, cans, chairs/stools, food coolers & hampers, fireworks, Frisbees and helium balloons, glass (including bottles), outside food and drink, large flags, musical instruments and/or amplification equipment, prams and strollers, unauthorised advertising material or flyers, laser pointers, distress signals, whistles or loud hailers, dangerous goods and any other item prohibited by legislation. The items listed in this Clause are not exhaustive and a list of all prohibited items will be placed at the entrance to the Circuit Park and/or areas designated by SGPPL.

58. Will there be security screening?

For reasons of security and safety, SGPPL reserves the right in its discretion to refuse suitcases, bags and/or other objects being brought in to the Circuit Park (or into any area under the control of SGPPL) whether before, during or after the Race; and to inspect any bag or other item which any person wishes to bring in to or remove from the Circuit Park, whether before, during or after the Race.